I recently went to an Austrian DIY store wearing dirty blue overalls. Guess how quickly an elderly lady thought I looked so professional and started buggering me with questions!

Obviously she didn't mistake me for an employee (store colours are red and yellow) but she thought I'd be able to help her.

Unfortunately no one could help her - the item she was looking for simply didn't exist. She had one of those triple Schuko sockets that fit a single-gang box but protrude quite far from the wall, similar to the 6-way adaptors for duplex NEMA sockets and wanted to have it replaced by something with a lower profile. I told her she'd have to get an electrician to add two more boxes if she wanted a regular triple socket there and tried to steer her away from the very cheapest no-name range of switches.

I shudder to think who might have promised to do the work for her!