Unfortunately "cheap" won the war. In the 80s "quality" was the key word. We had "6 sigma" and "quality circles". Sony was our model. In the 90s that changed to "Market Driven Quality". We we told that you can't provide more quality than the customer will pay for and WalMart was the model. Unfortunately that was the one that still rules. If you are shopping at a home store, that is what you get. Home Depot competes with Lowes, not Graybar.
