Has any one had customers complain when you or a helper has to go back to a supply house to pick up a part for the job? We used to get a call that something was broken or not working. Go to the job, trouble shoot it. Find that you need a new breaker or nicknack that you don't have on your truck. Run to the supply house and then go back to install it. Then find out the customer doesn't want to pay for your time traveling from their house to the supply house and back. They think that that time should be free or not counted.
