is too much?

I like to put my best foot forward on a job. Often times i'll explain to a customer , and even present the job detailed in a computer generated pictoral.

I have this idea that an educated customer who knows what is going to be done, and why it needs to be done pays the bill

Yet to have people take advantage of my time to simply run off to the big orange store makes me wonder just how detailed i should be getting with them

I've been had again this week...

~S~