It's interesting that Telsa says the POCO did not turn off the disconnect before swapping meters.
Here the meter tech will not come in the house to do that, the homeowner is responsible power off and on.
IIRC the last time they swapped mine a few years ago
(government required random customer meter accuracy check) I had a letter in my mailbox giving me 24 hours notice to turn the breakers off to anything that could get damaged by a spike if I was not home to kill the main disconnect when the tech showed up to swap meters.
