thanks for the feedback- no I did not notice anything out of the ordinary in the panel. Yes all neutrals were landed properly in the swap. The issue is defintely in the wiring. I actually took one receptacle apart- black and white clearly reversed on the receptacle. I assume that is the case on all the other circuits I tested out as well.
- I think in hindsight I should have been more forceful- I quess I was just feeling bad for them - they already were looking a significant- unexpected bill- for the panel swap, I didn't want to rub salt in an open wound so to speak.