Tell him you NEED everything in writing. Tell him to write down exactly what happened, when it happened, how it happened, what he did in response to it happening. Tell him you need this on original company letterhead complete with an original signature. Including a business card. Then tell him you need the techs name, business name, address, telephone number and email address. Then tell him you will be contacting the tech for his statement on his original company letterhead complete with original signature and business card.
When he asks why tell him your lawyers ( plural as in not one)
will need all this information to pursue the case in conjunction with your insurance carriers lawyers. This because they hate fraud and go after those who use file false claims.
He is scamming you!!!!

Last edited by luckyshadow; 05/22/09 10:02 PM.