I'm sure everyone has installed them. Last week I installed some that had 4 threaded rods that you screw together. The ends of the rods were not cut square, so when you tightened them up they would get crooked. There were three fixtures, all the same. These came from a high end store, but were still made in China.

So the store tells me you need to tighten the rods then back them off a quarter turn, so they are loose, then they will hang straight. I had already thought of that, but I considered it shoddy and didn't do it. I think the store is just compensating for a crappy product. They claim some brands say to do this in the instructions, but I've never seen it.

Anyone else running into this?