For what it's worth, I have several customers who have a "No General Contractor" policy. One customer is a hospital and the others are manufacturing businesses. They have an in house construction superintendent and they sub out all trades. They have found that dealing with GCs creates more liabilities than benefits.
Actually when you look at the General Contracting industry, I'm surprised it's legal. They insinuate themselves between the customer and the people who actually do the work and siphon off funds like a leach. After the subs to a great job, the GC steps up and takes credit for it!
I've worked for hundreds of GCs and 95% of them are now out of business. A GC is just a handyman who got so busy he had to hire subs. GC's ARE FRAMERS. Need I say more?
As far as the OP, if the GC is still on the job, proper etiquette says that he should be notified of the customer's request and he should get a piece of the action if he requests it, but if he's down the road, no such courtesy is required.
Last edited by Skyline_Electric; 08/29/08 10:35 PM.
