My wife carried one for years building houses at Centex. If your applications are compatible with Palm software it is a valuable tool. You have the power of your PC in your hand all day. If you don't have a computerized system and a will to use, it switching to a personal terminal can be a mountain to climb tho.
I went through it with IBM in the 80's when we switched everyone over to the Motorola PT, a palm like device with RF capability, the size of a thin paver connected to just about everything.
Once it caught on you couldn't pry one of these out of a guy's hands. The same is true of the Palm if you have good applications. Basically, everything you can do at your desk in front of your PC could be done on an RF connected Palm and most could be done offline if you just want to depend on hot sync.
