We do the initial service call and include it with the total bill and have been for years. However if we leave the job to take the motor to the shop, pick it back up and reinstall it we charge for ALL the time incurred. You cannot use your truck and pay your guys to run errands for free! We've never had a complaint.
Ie just got a check from a guy who had two Casablanca fans get hit by lightning. We suggested lightning arrestors and installed the Delta LA302 and CA302 for $175. We had to make about 4 trips total taking the fans to the repair shop and picking them up twice.
The total bill was around $1400 for parts and labor. However two men were required to handle the 16' ladder due to the high ceiling.
Two ceiling fans in a home, diagnosed, repaired and reinstalled $1400.
