Scary, George, but your post was one of the few that gave me that 'old home week' feeling. I am one of the customer/contractor interface points, too, since I'm in Project Controls.

I do the documentation when a project is initially being planned, justified to the money-folks, and the person who goes to the procurement folks to beg for their effort on an RFP/RFQ/Contracting process. After the contract is awarded and field work started, I count beans and mark days off on the calendar to ensure that everyone is keeping up their end of the deal on performance. I basically get to make sure that all the paperwork gets done and it's a real joy... [Linked Image]