Well what happened was this - we gave him an estimate on to code wiring only, no extras...10 months ago. This was when we were just getting organized and hadn't quite figured out how we wanted to work out our pricing. We were pricing by the square foot. And we had just handwritten him up an estimate that he could take to the bank and we figured we'd never hear from him again.

Well when we did hear from him again - 8 or 9 months later - he kept saying he had the old paperwork but he never did produce it. And since we originally gave it to him we had upped a lot of our pricing because we realized we were way low and not making any money. But I felt like I couldn't say "hey - since we last talked our prices have doubled." I guess I should have.

So far he hasn't been as bad as I feared and I have been sure to let him know that he is getting a hell of a deal. He told me he was going to be building another house...but hell, one or two houses a year ain't gonna cut it - I've got a builder that's building a house every month - so if he calls me - I'll quote him at our going rates and if he doesn't like it - well I won't be upset if he gets someone else. Again, one or two 1820 sq ft house ayear ain't gonna make or break me.

Lesson learned, thanks for the input guys. (or lecture, depending on your perspective [Linked Image]