I'm trying to get clear of the situation you're describing. All I know is 480v has no mercy. I never was shocked from it, but I've heard a lot of Bad stories when it comes to that voltage. A lock out device is extremly important on the in coming feed when you kill it to make temp. repairs on that mess you were talking about. Hopefully the owner will listen to your boss and make a wise investment to make the right repairs. Please remember that only ourselves are responsible for our own safety. In a lot of situations if you can't do it safe, don't do it at all! Steve T.