I guess it depends on your customers, and your goals.
My dad hired a guy to move some dirt for a barn. The guys truck broke down, It sat in my dads driveway for about 3 days then the guy came back and fixed the truck. I honestly thought the guy was going to leave it there for my dad to deal with. My dad said he did a good job. He charged $100 for the job. I bet that truck part was $100. He spent 8 hours easy at my dads house. He also dug 2 big stumps out.
