most commercial and industrial accounts, are paying min 2 to 4 hours for a service call, we just discussed this yesterday with one of our old industrial accounts, he said most of his vendors charge 4 hours min for a service call.
What was intresting is his comment, when i asked why pay 4 hours, he looked at me and said, what kind of electrician am i going to get, that charges one hour for an industrial call.

[This message has been edited by LK (edited 05-13-2005).]