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#18773 - 12/14/02 04:53 AM Deck the Halls
electure Offline


Member
Registered: 12/24/00
Posts: 4259
Loc: Fullerton, CA USA
Warranty service call at a nearly new auto dealership. "None of our lot lights or signage came on last night" (About 150-1000 watt metal halides, filthy cuss words omitted).
OK, 60 miles each way.
Get there to a very unwelcoming atmosphere. ("You guys did a #@*%!^ job")
Find Christmas lights everywhere...including within an inch or so of the lighting control's photocell.
Sorry, buddy, not a warranty issue.
2-1/2 hrs drivetime...$175.00
1/2 hr worktime...$35.00
The look on the Service Manager's face...Priceless ...S
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#18774 - 12/14/02 06:28 AM Re: Deck the Halls
sparky Offline
Member
Registered: 10/18/00
Posts: 5303
ho %#@ ho.....
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#18775 - 12/14/02 08:45 AM Re: Deck the Halls
pauluk Offline
Member
Registered: 08/11/01
Posts: 7520
Loc: Norfolk, England
I sure hope these guys changed their tune (and their attitude toward you) after that one!

Think they'll remember where NOT to put the fairy lights next year?
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#18776 - 12/17/02 06:29 PM Re: Deck the Halls
Scott35 Offline

Broom Pusher and
Member
Registered: 10/19/00
Posts: 2707
Loc: Anaheim, CA. USA
LOL!!!

Can hear the "Dohhhh!!!" from the Manager right now!

Scott s.e.t.
_________________________
Scott " 35 " Thompson
Just Say NO To Green Eggs And Ham!
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#18777 - 12/17/02 06:53 PM Re: Deck the Halls
Electric Eagle Offline
Member
Registered: 04/20/02
Posts: 914
Loc: Alpharetta, GA
Don't you love the way people ASSume the problem is because WE screwed up. Just today I went to a house we had done a bunch of work. The circuit breaker would trip when you flipped a light switch in the hall. The customer noticed that the fan we installed was on when it would trip. I get there and make sure the fan was off, flip the switch and it trips, I take offthe fixture that was connected to the switch(we did not install either), there was a dead short between the hot and ground. That'll be $85 please.

[This message has been edited by Electric Eagle (edited 12-17-2002).]
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