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#16352 - 11/10/02 03:25 PM Complaint Department! Register Here!
Joe Tedesco Offline
Member

Registered: 10/07/00
Posts: 3325
Loc: Boston, Massachusetts USA
This is the world's complaint department and should be used to register a complaint about anything that bugs you!

My first complaint is that some electronic stores have no clue when it comes to answering simple techinical questions.
_________________________
Joe Tedesco, NEC Consultant

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#16353 - 11/10/02 03:36 PM Re: Complaint Department! Register Here!
CTwireman Offline
Member

Registered: 02/07/02
Posts: 839
Loc: Connecticut, USA
Bad service! Unfortunately, supply stores have now joined the big boxes for the dubious distinction of having minimal to non-existent customer service.

Not electrical, but this one really bugs me: Gridlock! Have you ever noticed how many cars are on the road these days? And the fact that none of them are moving!?!
_________________________
Peter

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#16354 - 11/10/02 04:30 PM Re: Complaint Department! Register Here!
sparky Offline
Member

Registered: 10/18/00
Posts: 5545
an invite to complain, by the geezus..!

from the hip>>


~When the homeowner has to video every trade, with interviews....

~When the absentee owner needs to call every 15 minutes for a job update...

~When the retired shutins treat you like some sort of celebrity
(Look Ricky! ,an electrician!.... let's call Fred & Ethel...)

~When they say 'our dog doesn't bite' and his dish is under the panel....

~When suppliers fien being Chronologically challenged....

~When the carpenters build things that cannot be wired correctly

~When the delivey kid practices punting all your goods.

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#16355 - 11/10/02 06:14 PM Re: Complaint Department! Register Here!
Electricmanscott Offline
Member

Registered: 01/12/02
Posts: 1478
Loc: Holden, MA USA
Joe, were you christmas shopping today? I have too many to list and I don't know where to start! Ever notice the echo when you're calling for help in the big box stores?

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#16356 - 11/10/02 08:33 PM Re: Complaint Department! Register Here!
wirewiz Offline
Member

Registered: 01/27/02
Posts: 123
Loc: WA.
Scott, I agree... and when they finally get their they act like they are doing you a big favor.

My complaint; When the people at the Big Orange Box are giving incorrect wiring instructions.
Wirewiz

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#16357 - 11/10/02 09:21 PM Re: Complaint Department! Register Here!
Trumpy Offline

Member

Registered: 07/05/02
Posts: 8540
Loc: SI,New Zealand
Good Idea Joe!.
A few things spring to mind:
*Architects that draw your plans(electrical)
and expect you to do the job, even though it is clearly impossible, even the Boy can see this.
*People who bring their Oven/Dishwasher/Fridge, in to the shop at 1655Hrs and want it fixed before you go home.
*People who stand over you and watch your every move, until your'e done, mean while
constantly asking questions about what your are doing.
_________________________
Let's face it, these days if you're not young, you're old - Red Green grin

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#16358 - 11/11/02 04:47 AM Re: Complaint Department! Register Here!
electric-ed Offline
Member

Registered: 07/08/02
Posts: 184
Loc: Canada
People who copy and paste large pieces of the code into discussion board posts.

Ed

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#16359 - 11/11/02 05:15 AM Re: Complaint Department! Register Here!
Electricmanscott Offline
Member

Registered: 01/12/02
Posts: 1478
Loc: Holden, MA USA
I'll second that Ed!
I'll call the customer the night before to confirm we're still on track for the next am. Show up right on time bring all the gear in, pick up the tools and BAM "Oh I need to get the car out so I can go to work" Happens all the time. drves me crazy. They know I am comming and sometimes other trades as well. Its a big juggling show with trucks. If it happens more than once with the same job I add $50.00 to the final bill. Would this be spiteful?

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#16360 - 11/11/02 06:26 AM Re: Complaint Department! Register Here!
mvrandazzo Offline
Member

Registered: 05/13/02
Posts: 105
How about a service change with so much stuff in it you only have a path 12" wide from the top of the stairs all the way to the panel. At least a $100 add-on.

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#16361 - 11/11/02 08:03 AM Re: Complaint Department! Register Here!
rowd Offline
Member

Registered: 09/13/02
Posts: 31
Loc: Park Forest, Illinois, USA
 Quote:
I'll call the customer the night before to confirm we're still on track for the next am. Show up right on time bring all the gear in, pick up the tools and BAM "Oh I need to get the car out so I can go to work" Happens all the time. drves me crazy.


I hear ya. I tell clients that when I show up I will need their driveway to unload the equipment. Usually works.

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