That's the way the system works now, and there is no way (I believe) that HSE will make the specific recommendation you hoped for, as that could then be used in law to absolve you of the reponsibility of that judgement.
In other words, we're the government department which supposedly enforces health & safety regulations, just don't ask us to actually state whether we think something is acceptable or not?
This whole question would not have even entered my mind had somebody else not mentioned the possibility to me, as I'm only rarely involved with commercial establishments.
My personal "risk assessment" of the location is that diffusers or guards would be totally unnecessary on the grounds of safety. The tubes are clearly visible, there's nothing much up high in the public area of the store which might hit them anyway, and if somebody
does smash one somehow, he should have been more careful! There's also unlikely to be much harm done beyond a little sweeping up and the cost of a new tube.
It turned out that in this case, the whole fitting instead of being secured to the concrete ceiling had merely been ‘attached’ using self-tapping screws to the two M5 brass, threaded sockets in the plastic ceiling box
Judging by the rest of the installation (it's for the store in
this thread ) I have a horrible feeling some of the existing lights are quite probably fixed by similar inadequate methods. (Self tappers into plasterboard?)
I wouldn't be at all surprised if some of them fall down as soon as I touch them.....
[This message has been edited by pauluk (edited 11-12-2006).]