Short, just point out to your customer that steak is a lot cheaper down at the Piggly Wiggly than it is in a resturant too.
They are paying for service, as are you when you pay more at the supply house.
The customer would really be griping if they had to pay for you to walk around the BORG looking for a warm body who can help you find the things you need ... to "save" a buck.
I am with you on this. For some reason we, as a country, have abandoned the idea of paying for service (searching only for the best price), then we bitch because we don't get good service.
