What's on the inside is what matters most, but it doesn't mean that what's on the outside doesn't matter at all. If what's on the outside truly didn't matter, that would play counter to the whole point of adorning oneself anyway. I have always been perplexed by the person who will go out of their way to make themselves not blend in with the people around them, and then give an attitude like "what are you looking at?" Or the person who when asked about a tatoo will tell you "that's personal man". If it's so personal, why did you permantly stamp it in ink for the world to see? The parts of my body that are personal, I keep clothes over. I think there are some legitimate conclusions (though very general) that can be drawn from looking at the outside.

I have no problem with a decorated individual. When dealing directly with the public, however, keeping it toned down and/or covered is well within reason when running a business.