Reno:
On the subject and not electrical.
Doing some work around my house, I called a few contractors. Out of three that I called to install prefinished hardwood flooring, only one responded. He wanted the dimensions of the area, and gave me a 'ballpark' $$ over the phone. The other two never called back. Needless to say, I learned how to install 3/4" hardwood!
Two guys showed up for the roof job. One (well dressed) salesman type. He looked up, wrote an estimate, handed it to me & walked away. The other guy was a 'roofer'. He went up on the roof, measured, looked around, made notes and said 'estimate in your mailbox the next day'. He also presented a choice of shingles; suggested an attic power fan, and took time to explain how he (& crew) would do the job. He got the job; showed up as promised, did the work & passed inspection. He also installed (but not wired) the attic fan, and new vent. I hired him based on the presentation, and the reccomendation of a neighbor.
