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#874 - 03/26/01 08:39 PM pwr. prob  
AFFELEC  Offline
Junior Member
Joined: Mar 2001
Posts: 5
DEKALB, IL, DEKALB
we are having a problem when they pug in a comm. vac. the computers need to boot like they have lost power the computers are on seperate cir from the recepts they are using for the vac. neutrals are not shared on the same cir in question either but they are multiwire cir . they also are share the same panelboard. the ups on the computer doesnt seem to sense the problem which makes us belive there is a noise issue . we are thinking iso xfrmr but would like other sugest. thanks kevin.


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#875 - 03/27/01 07:18 AM Re: pwr. prob  
sparky  Offline
Member
Joined: Oct 2000
Posts: 5,308
is it possible that the vacuums draw is dragging the voltage down to levels the UPS will sense here?

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#876 - 03/27/01 10:14 AM Re: pwr. prob  
Bill Addiss  Offline
Member
Joined: Oct 2000
Posts: 3,878
NY, USA
Kevin,

There's a couple of things I'm curious about.
Are you saying there's a problem with more than 1 computer? If so, are they on the same ups? At the same time? Always?
Does the UPS sound an alarm or beep?
How many times has this happened? You said they are not on the same multiwire circuit? on I'm just asking these things to get as clear a picture as I can.

Is is a long run from the panel? Never hurts to check tightness of connections.

Any power fluctuation that would affect the computer should be sensed by the UPS first. There could be something wrong with it (ups). If you're talking about 1 computer there could be some problem with it not related to the Vac. Or, you could have a voltage drop problem (for various reasons) and a ups problem.

Just tossing out some ideas.

Bill


#877 - 03/27/01 03:24 PM Re: pwr. prob  
Tom  Offline
Member
Joined: Jan 2001
Posts: 1,044
Shinnston, WV USA
I would also take a hard look at the equipment grounds from the computer receptacles and the vac receptacles all the way back to the service. A surprising number of computer problems crop up due to grounding problems. Computers reference the equipment ground but the UPS might not.

Please let us know what you find out.

Tom


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