I have installed a DSC PC1555 hard wire alarm system with a PC 1575 LED keypad after checking all wiring and allowing the back battery to fully charge I tried to get the system to operate. The "trouble" light appears with zone light 1 on which indicates "Service Required" I would like to know what needs to be done to allow the system to operate properly. No other lights come on indicating all other systems are working properly. Any assistance would be greatly appreciated. Thanks Mty Jerry
All zones must have EOL resistors installed including the fire zone. If not, you will have a trouble light. Also if the comunicator has been programmed and the phone line is not connected it will also show trouble.
#42941 - 09/29/0406:00 PMRe: Home Alarm Troubleshooting
Approach the keypad. Press * 2 The Zone that lights up indicates the trouble. If its Zone 1, then press "1" again. If its one of the other Zones see the chart :
Here are the Zone codes :
Zone 1 - Service Required
light 1) low battery light 2) bell circuit trouble light 3) general system trouble light 4) general system tamper light 5) general system supervisory light 6) not used
Zone 2) AC failure Zone 3) Telephone Line Monitoring Zone 4) Failure to communicate Zone 5) Zone Fault Zone 6) Zone Tamper Zone 7) Device Low Battery (if you are using wireless) Zone 8) Loss of system time.
I am willing to bet you have 2 troubles. I think its the loss of system time. You must program the time in the system to work properly. And, I think you have TLM trouble. The manual explains how to disable the TLM, OR, run a phone line to the system so that it "see's" a dial tone.
End of line resisters are optional for this system. It can be disabled through programming if EOLs have NOT been used.
Please let me know how you make out.
#42943 - 09/29/0409:57 PMRe: Home Alarm Troubleshooting