ECN Electrical Forum - Discussion Forums for Electricians, Inspectors and Related Professionals
ECN Shout Chat
Top Posters(30 Days)
Trumpy 5
Recent Posts
Another generator question
by HotLine1. 09/23/17 10:58 AM
What do you do?
by gfretwell. 09/22/17 10:37 PM
Supporting conduit bodies
by ghost307. 09/18/17 12:12 PM
Thermal Imaging Camera upgrade
by Potseal. 09/18/17 11:57 AM
Linear Power Supply Quits Under Load
by JoeTestingEngr. 09/15/17 11:37 PM
New in the Gallery:
Gallery Test
Popular Topics(Views)
240,886 Are you busy
176,645 Re: Forum
168,550 Need opinion
Who's Online Now
0 registered members (), 37 guests, and 9 spiders.
Key: Admin, Global Mod, Mod
Previous Thread
Next Thread
Print Thread
Rate This Thread
Page 1 of 3 1 2 3
#42199 - 09/16/04 08:56 PM Negotiating  
Dave55  Offline
Member
Joined: May 2004
Posts: 697
Crystal Lake, Illinois, USA
What are your experiences with negotiating?

Many years ago a guy talked me out of 10% (at the end) that I didn't really want to give him. The next day I went to the library to get a book on negotiating. It's been better ever since.

Dave


Work Gear for Electricians and the Trades

#42200 - 09/16/04 09:29 PM Re: Negotiating  
Electric Eagle  Offline
Member
Joined: Apr 2002
Posts: 914
Alpharetta, GA
We give our customers a fair estimate. If they don't like our price, we welcome them to get other estimates. If they find a lower price for the same work and want to use them instead, good for them, but we aren't going down (well maybe 1% or 2%). We usually present the estimate in a way that makes them feel like they're getting a really good deal, so no need to bargain. Our technique is to estimate each item individually, then offer a discount if we do all or most of the work at the same time. The discount is built in, if they do all the work, they get a package deal, if not, we make a little more on the individual items.


#42201 - 09/16/04 09:38 PM Re: Negotiating  
andyp95  Offline
Member
Joined: Mar 2004
Posts: 46
Vermont
Never had a problem.I would never do it.Gives the customer the impression your picking numbers out or the air.Negotiating?A price for a job?No Way.
Give the customer an honest price and if he doesn't like it have him call someone else.Unless of course you negotiate your mortgage and truck payment every month.10% at the end of job?I would've took him to court.IMO


#42202 - 09/16/04 09:49 PM Re: Negotiating  
Dave55  Offline
Member
Joined: May 2004
Posts: 697
Crystal Lake, Illinois, USA
It was only a $750 job, so I only lost $75, but at the time that may have been three hours work. I was upset because I felt like I listened to his BS for three minutes & paid him $75 for three minutes of BS. Not exactly worth a trip to the courthouse.

It worked out in the end. He called asking for a favor a few months later and I was SO sorry I couldn't help him.

Now I give discounts to people, or even better do additional work without an additional charge. The customers feel good, refer other work to me and I save thousands in advertising cost.

Dave


#42203 - 09/16/04 11:02 PM Re: Negotiating  
Joey D  Offline
Member
Joined: Oct 2003
Posts: 259
Arlington MA U.S.
I think of it as a bad business practice. Why drop your price?


#42204 - 09/16/04 11:02 PM Re: Negotiating  
ga.sparky56  Offline
Member
Joined: Nov 2002
Posts: 558
young harris georgia usa
We never negotiate price. I'll give them a fair estimate,if they find someone cheaper,that's fine too.

In the past,I've had builders who wanted a break on price "just to help me out" and "there'll be a LOT more work later"Spec builders are the WORST for this.

I gave them the little over break-even price..and they never call again. The 3 main builders we work for now seldom ask for a price,they call and say "It's ready"

We do elec and plumbing both and can shave a bit off if we get both on the same job,but not much.


Russell


#42205 - 09/17/04 12:13 AM Re: Negotiating  
CJS  Offline
Member
Joined: Sep 2004
Posts: 35
Sanford,NC, USA
I also do not normally negotiate.

I get $75/hour at a 2 hour minimum service rate. If someone has a bit of work or if they are just more comfortable with it, I give them a lump sum price. That price is always higher than if it was T & M (because I have to cover my arse).

I just got this Kennel job for a little less than $8,000.00
I wasn't the lowest price. But they liked my thoroughness in my proposal, the extras I added (like Surge Protection) and the fact that I went back a second time to MAKE SURE I wasn't missing anything. Oh, and also that the BBB had nothing on me.

I can probably do this job in about 50 man hours and parts/permit costing >$1,000.00...
That's a good profit isin't it?
That's $140.00 per hour if it takes 50 hours. I bet I could do it alone in 40 if I really get on it!

Any negotiation always works out in my favor. They sign a contract with me and everything is then legal.

The people I have problems with are GC's (What a surprise)!
I've been fortunate to have a steady one who is just cool as anything (because he can charge extra if I do) and I do custom homes usually as a PRIME not a sub. I can charge more per sq. ft. because there is no builder marking my costs up.

The "bread & butter" jobs are the RAC's and the houses, but I'll tell ya, man, the service calls are runnin' neck & neck with the bread and butter stuff!
The Kennel is considered a service call in my mind (though it really isin't) because it is above and beyond our regular work.

I average about 70 calls a month from a particular yellow pages market and it costs me $245.00/month. It is a good position to be in. I can afford to pick and choose because I currently am not maned-up enough to do them all and I really don't care at this point. You wouldn't get them all anyway... but, what I mean is that I can just about quote whatever price I want not really caring if I get it or not because we are already busy enough.

I charge $75/hr. and that's that. That is the minimum. Quoted jobs I get more.

I can't afford to give away anything. Between taxes, insurance(s), gas, and other overhead, I can't afford to give away anything I'm already counting on.

This is a great trade to be self employed in. But you got to find your niche. And you've GOT TO deliver quality and on time. If you do, people are willing to pay for it. I've been doing this stuff since '81...I hope I've got my act together by now!

But, ya know, you hit some people harder than others and some people you do it at cost. What comes around really does go around.

I have a wife and 4 kids. 2 will soon be college bound. Wifey stays at home. That's all the motivation I need right there. To give anything away is to take it from my family. Ya know what I mean?

My vehicles (4) are all paid for and things are going alright.
The only negotiating I do is how much they'll give me up front and when they want it done by and that they KNOW and have signed that I get the remainder due UPON COMPLETION.
I wouldn't think twice about taking someone to court if I had to. And I have had to and they always lose because I have what I need in writing --- ALWAYS. It usually doesn't get to court because those who play games learn quickly that I'm not playing.
And, to be honest, usually there are no problems like that. Probably because I dot every "i" and cross every "t".

Anyway, there's my dime's worth.
:~)


#42206 - 09/17/04 12:16 AM Re: Negotiating  
John Steinke  Offline
Member
Joined: Apr 2001
Posts: 518
Reno,Nv., USA
Out here, some of my best customers are Legal brothels. I asked one girl: How do you deal with a customer you'ld rather not have to deal with?

Her answer has served me well: "I charge more. It's amazing how much aggravation an extra $20 covers!"


#42207 - 09/17/04 02:35 AM Re: Negotiating  
twh  Offline
Member
Joined: Mar 2004
Posts: 918
Regina, Sask.
When a customer tries to negotiate a price, you learn a bit about him - he doesn't know what price is fair, and he has a percentage that he is looking for. If he beats you once and calls you to do more work, he is also a fool. Increase your price to cover your first loss, the second negotiation, and give yourself a big bonus for landing on 'Go'.


#42208 - 09/17/04 09:40 AM Re: Negotiating  
royta  Offline
Member
Joined: Sep 2004
Posts: 138
CA
This is a great topic. It just makes it all that easier to keep my head up and firm on my price. I've only been negotiated out of money one time, and it was the stupidest thing I ever did. He needed the job done now, and I was the only one at his house willing to do the job now. That was just after I got my license, so it was my first contract job. I ended up taking WAY longer than what I thought I could do it in, so the burn was worse at the end of the night. Never again.


Page 1 of 3 1 2 3

Member Spotlight
Radar
Radar
Los Angeles, CA
Posts: 349
Joined: April 2004
Show All Member Profiles 
Featured:

2017 Master Electrician Exam Preparation Combos
2017 NEC Electrician
Exam Prep Combos:
Master / Journeyman

 

Shout Box
Powered by UBB.threads™ PHP Forum Software 7.6.0
Page Time: 0.026s Queries: 15 (0.012s) Memory: 0.8215 MB (Peak: 0.9942 MB) Zlib enabled. Server Time: 2017-09-23 16:31:39 UTC