Once at a supply house back in 84 at a young age I told this really big fat guy off and what I thought of him. That was after 20 minutes of him arguing demanding that we carried this rediculous fixture part. I even guided him through all our stock and he still wasn't convinced. After standing there letting the guy yell and blow may hair backwards, I had flipped. We dealt with electricians ever day that spent good money, not one of them ever treated me like this guy.
#27834 - 08/03/0306:40 PMRe: ...............and the horse you rode in on
i dont return the calls of people who fit into that category. it gets the message through without making my blood pressure spike.
#27835 - 08/03/0311:17 PMRe: ...............and the horse you rode in on
Question: Why don't you just start charging those people more? That way they will either go somewhere else or if they don't at least you will be compensated for having to deal with them. Then, while you are on the job and they are pissing you off, just think about the extra money and you will smile. Brian
[This message has been edited by Brian Winkle (edited 08-03-2003).]
#27836 - 08/04/0304:11 AMRe: ...............and the horse you rode in on
Ive been known to hand out the odd serve when its been required, As Brian mentioned stroke the rate upwards and they will either bugger off, or you can kick back and take the cash, They aint worth stressing over!
#27837 - 08/04/0305:57 PMRe: ...............and the horse you rode in on
I normally bend over backwards to be nice to customers, but today I gave up. We are backed up for weeks right now and I can "afford" to lose a job, I don't like to, but it's not going to hurt.
We had a job lined up for Wednesday to add about 18 recessed cans in a house. Some were replacing dome lights, other were new installations. I call today to tell the HO the cost and she informed me that she'd already bought the fixtures and only needed us to put them in. Also, she'd been talking to other and they said about $20 a can was what she should pay. I told her that if she could get an electrician to do the work for $20ea, then let them do it. She said "don't you want to make a few hundred dollars instead of doing nothing". I kind of laughed and told her I could fill her appointment with higher paying jobs if she didn't want us to do it. So we cancelled the appointment. Good.
I don't like to be rude or turn away work, but I knew she was going to be a pain and the installations weren't going to be easy. She'll probably call back after talking to other electricians and compares prices or she find some "handy"man to do it for $20ea. Either way, I don't want the job.
#27838 - 08/04/0307:19 PMRe: ...............and the horse you rode in on