We have been using a lot of the Arlington Industries "One" box, which is listed for both old & new work. The 4 gang ones do not have a bracket for additional support like most 4 gang boxes do. Our inspector's here will fail for no additional support on 4 gang and up, but I cannot find a code reference. I believe multi gang boxes manufactured with additional brackets are required to be secured with those brackets but I do not believe a listed box manufactured with no additional bracket is required to be supported at both ends, and to do so would violate 314.23(1). I think they have been enforcing the manufacturer's requirement to use the provided additional supports for so long it has grown into "all four gangs to be supported" in their minds. Am I correct or did I miss something in the NEC? (We do not have any local amendments so it can't be that)
On there specifications page it says "super secure" and "no wobble". Since they are flat against the stud they do not move, and are rigid and secure. I would think this meets the requirements of 314.23(B). We emailed Arlington and are waiting for a reply. I guess I am having trouble understanding why a listed product cannot be installed per the instructions. It is still my belief that the inspectors have been seeing them with the extra brace for so long they assume that the extra brace is required.