ECN Electrical Forum - Discussion Forums for Electricians, Inspectors and Related Professionals
ECN Shout Chat
Shout Box
Recent Posts
VDE 0100 to introduce AFCIs
by sparky. 01/20/18 05:09 PM
MRI LED lights dimmer control replacement - wow!
by Potseal. 01/19/18 08:52 PM
Video: Inventor of the GFCI self-testing shocks
by Bill Addiss. 01/17/18 11:11 PM
FPE in Germany
by HotLine1. 01/17/18 07:07 PM
Fujifilm Recalls Power Adapter Wall Plugs
by Admin. 01/16/18 07:04 PM
New in the Gallery:
Housebilding DIY wiring
SE cable question
Who's Online Now
1 registered members (gfretwell), 12 guests, and 8 spiders.
Key: Admin, Global Mod, Mod
Previous Thread
Next Thread
Print Thread
Rate Thread
PoCo-phobia #186625
05/21/09 08:45 PM
05/21/09 08:45 PM
renosteinke  Offline OP
Cat Servant
Member
Joined: Jan 2005
Posts: 5,316
Blue Collar Country
As a relatively new contractor, I have been making moew visits to the local PoCo than I ever thought possible. It's just amazing how many issues / jobs involve having a chat with them.

I have also been fortunate in that I am largely serving the same folks I served before "the boss" retired. Yet, I've discovered another side to these customers.

They are all in fear of the PoCo.

Whether it be a service change or new construction, they all get nervous when I mention talking to the PoCo. Today, one landlord was furious I had called "the authorities." Heck, the service was pulled free fron the building, the mast was severed from the main disconnect - and I was supposed to fix it 'hot?" (All thanks to someone climbing the mast). This guy was terrified that his apartment building would be shut down.

How do your customers react to the PoCo? Do you conceal most dealings from them?

Work Gear for Electricians and the Trades
Re: PoCo-phobia [Re: renosteinke] #186627
05/21/09 08:57 PM
05/21/09 08:57 PM
HotLine1  Offline

Member
Joined: Apr 2002
Posts: 6,918
Brick, NJ USA
As an inspector, I have a very good relationship with the POCO in the twp that I work for. Great guys, only a cell phone call away.

As an EC (inactive now) I had 'good' to 'great' contacts with a few PSE&G wiring inspectors.

Here (NJ) EC's are allowed to do disconnect & reconnect resi services up to 200 amp single phase, overhead. Anything else requires a POCO shutdown, which can become $$$ if a 'guarantee' reconnect is required.

As to me calling, as AHJ.....quite a few individuals are not very happy that all it takes is a phone call to have unsafe services cut at the pole.


John
Re: PoCo-phobia [Re: HotLine1] #186628
05/21/09 09:21 PM
05/21/09 09:21 PM
G
gfretwell  Online Content

Member
Joined: Jul 2004
Posts: 9,166
Estero,Fl,usa
PoCo (FPL) has always been good to me, as a Computer room guy, an inspector and an owner/builder. The engineering people were good, line folks were very good and customer service seemed OK. (Good response time from a phone call)

My wife brought a community out of the ground, built 100 single family and a bunch of condos (streets, amenities etc). She doesn't have much to say bad about them. That's a lot of feeders transformers and laterals without a lot of problems.
They must be doing something right.


Greg Fretwell
Re: PoCo-phobia [Re: gfretwell] #186629
05/22/09 12:46 AM
05/22/09 12:46 AM
F
frenchelectrican  Offline
Member
Joined: Feb 2003
Posts: 939
Wi/ Paris France { France for ...
Most of my POCO's in Wisconsin and EDF { France power co.}

They treat me good and I don't have much quirks with them and with specal situation I talk to them first and useally work out good.

However with customer some get spooky when heard word POCO most don't understand our side much at all. useally not a issue in most case due I expain in nice way to understand me what is going on with service drop/ UG runs.

Merci, Marc


Pas de problme,il marche n'est-ce pas?"(No problem, it works doesn't it?)

Re: PoCo-phobia [Re: frenchelectrican] #186665
05/23/09 08:35 AM
05/23/09 08:35 AM
T
Texas_Ranger  Offline
Member
Joined: Dec 2001
Posts: 2,409
Vienna, Austria
Don't ask... Wienstrom policy is: if anything is touched (officially) bring it up to code - even if that means tearing up a whole apartment building basement to attic just because they feel according to their criteria (unknown to anyone else in the universe) the feeder size is insufficient. Their newest stroke of genius: special locks for everything, including residential panels, magnetic keys only sold by the power authority and personalized for everyone. That means, if a tenant loses his panel key, s/he has to file a loss/theft claim and take a pilgrimage to the power authority to get a new, registered key... and I don't think these keys are cheap!

Would you want to pay at least $3k just for "Having a ground wire pulled through the existing conduit to your meter" because grounding to water pipes is no longer legal?

What seems like a simple job turns into a nightmare - in order to access the feeder conduit the meter seal has to b opened. That means the existing 6mm2 4 wire feed is no longer sufficient (PoCo requires 10mm2 even though they only offer 25 amp fuses for which 6mm2 is fully sufficient), for 10mm2 the existing 30mm conduit is too small, the old main fuse box has to be replaced, necessitating new boxes with the new locks in the whole building,...
Anyone surprised why people will do anything to avoid having the PoCo involved?


Featured:

2017 Master Electrician Exam Preparation Combos
2017 NEC Electrician
Exam Prep Combos:
Master / Journeyman

 

Member Spotlight
togol
togol
NW In. USA
Posts: 421
Joined: September 2005
Show All Member Profiles 
Top Posters(30 Days)
Admin 20
sparky 16
Potseal 15
Popular Topics(Views)
243,581 Are you busy
180,379 Re: Forum
170,855 Need opinion
Powered by UBB.threads™ PHP Forum Software 7.6.1
(Release build 20180101)
Page Time: 0.019s Queries: 15 (0.004s) Memory: 0.9698 MB (Peak: 1.1099 MB) Zlib enabled. Server Time: 2018-01-21 18:30:23 UTC