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#172345 - 12/18/07 10:52 AM Web Store  
highground  Offline
Member
Joined: Nov 2004
Posts: 53
Chama, NM
It's not my intent to air any dirty laundry on the forum, but I have a problem with a smart-box order via
contractor-books.com and they will not respond to any of my inquiries. Has anyone had similar problems and how did you get them resolved?

Thanks


Work Gear for Electricians and the Trades

#172403 - 12/18/07 11:42 PM Re: Web Store [Re: highground]  
KJay  Offline
Member
Joined: Nov 2007
Posts: 763
MA, USA
highground,
I have never ordered from these guys before but was wondering if you have also tried contacting them through electrical-contractor.net?
Maybe they have a problem with email delivery at the other address.
It also looks that they use a lot of third parties for order fulfillment, so it may just take a while to get an answer.
Below is their order inquiry email. You could also try the phone number for billing questions. Maybe they can forward your call to someone that can help. Good luck with it.


For Order Inquiries Email
mailto:Orders@Electrical-Contractor.net

Billing Information Phone: 631-924-4800



#173389 - 01/08/08 10:42 PM Re: Web Store [Re: highground]  
highground  Offline
Member
Joined: Nov 2004
Posts: 53
Chama, NM
Can any of the moderators help me out?


#173399 - 01/09/08 01:20 AM Re: Web Store [Re: highground]  
dougwells  Offline


Member
Joined: May 2003
Posts: 1,138
kamloops BC Canada
I will Email and PM the Admin and see if they can get back to you.


#173400 - 01/09/08 03:26 AM Re: Web Store [Re: highground]  
Bill Addiss  Offline
Member
Joined: Oct 2000
Posts: 3,878
NY, USA
highground,

Send me an email or pm with some details and I'll see what I can do.

Bill



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