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Complaint Department! Register Here! #16352
11/10/02 06:25 PM
11/10/02 06:25 PM
Joe Tedesco  Offline OP
Member
Joined: Oct 2000
Posts: 2,749
Boston, Massachusetts USA
This is the world's complaint department and should be used to register a complaint about anything that bugs you!

My first complaint is that some electronic stores have no clue when it comes to answering simple techinical questions.


Joe Tedesco, NEC Consultant
Work Gear for Electricians and the Trades
Re: Complaint Department! Register Here! #16353
11/10/02 06:36 PM
11/10/02 06:36 PM
C
CTwireman  Offline
Member
Joined: Feb 2002
Posts: 840
Connecticut, USA
Bad service! Unfortunately, supply stores have now joined the big boxes for the dubious distinction of having minimal to non-existent customer service.

Not electrical, but this one really bugs me: Gridlock! Have you ever noticed how many cars are on the road these days? And the fact that none of them are moving!?! [Linked Image]


Peter
Re: Complaint Department! Register Here! #16354
11/10/02 07:30 PM
11/10/02 07:30 PM
S
sparky  Offline
Member
Joined: Oct 2000
Posts: 5,344
an invite to complain, by the geezus..!

from the hip>>


~When the homeowner has to video every trade, with interviews....

~When the absentee owner needs to call every 15 minutes for a job update...

~When the retired shutins treat you like some sort of celebrity
(Look Ricky! ,an electrician!.... let's call Fred & Ethel...)

~When they say 'our dog doesn't bite' and his dish is under the panel....

~When suppliers fien being Chronologically challenged....

~When the carpenters build things that cannot be wired correctly

~When the delivey kid practices punting all your goods.

Re: Complaint Department! Register Here! #16355
11/10/02 09:14 PM
11/10/02 09:14 PM
E
Electricmanscott  Offline
Member
Joined: Jan 2002
Posts: 1,457
Holden, MA USA
Joe, were you christmas shopping today? I have too many to list and I don't know where to start! Ever notice the echo when you're calling for help in the big box stores?

Re: Complaint Department! Register Here! #16356
11/10/02 11:33 PM
11/10/02 11:33 PM
W
wirewiz  Offline
Member
Joined: Jan 2002
Posts: 122
WA.
Scott, I agree... and when they finally get their they act like they are doing you a big favor.

My complaint; When the people at the Big Orange Box are giving incorrect wiring instructions.
Wirewiz

Re: Complaint Department! Register Here! #16357
11/11/02 12:21 AM
11/11/02 12:21 AM
Trumpy  Offline

Member
Joined: Jul 2002
Posts: 8,231
SI,New Zealand
Good Idea Joe!.
A few things spring to mind:
*Architects that draw your plans(electrical)
and expect you to do the job, even though it is clearly impossible, even the Boy can see this.
*People who bring their Oven/Dishwasher/Fridge, in to the shop at 1655Hrs and want it fixed before you go home.
*People who stand over you and watch your every move, until your'e done, mean while
constantly asking questions about what your are doing.

Re: Complaint Department! Register Here! #16358
11/11/02 07:47 AM
11/11/02 07:47 AM
E
electric-ed  Offline
Member
Joined: Jul 2002
Posts: 175
Canada
People who copy and paste large pieces of the code into discussion board posts. [Linked Image]

Ed

Re: Complaint Department! Register Here! #16359
11/11/02 08:15 AM
11/11/02 08:15 AM
E
Electricmanscott  Offline
Member
Joined: Jan 2002
Posts: 1,457
Holden, MA USA
I'll second that Ed!
I'll call the customer the night before to confirm we're still on track for the next am. Show up right on time bring all the gear in, pick up the tools and BAM "Oh I need to get the car out so I can go to work" Happens all the time. drves me crazy. They know I am comming and sometimes other trades as well. Its a big juggling show with trucks. If it happens more than once with the same job I add $50.00 to the final bill. Would this be spiteful?

Re: Complaint Department! Register Here! #16360
11/11/02 09:26 AM
11/11/02 09:26 AM
M
mvrandazzo  Offline
Member
Joined: May 2002
Posts: 110
How about a service change with so much stuff in it you only have a path 12" wide from the top of the stairs all the way to the panel. At least a $100 add-on. [Linked Image]

Re: Complaint Department! Register Here! #16361
11/11/02 11:03 AM
11/11/02 11:03 AM
R
rowd  Offline
Member
Joined: Sep 2002
Posts: 31
Park Forest, Illinois, USA
Quote
I'll call the customer the night before to confirm we're still on track for the next am. Show up right on time bring all the gear in, pick up the tools and BAM "Oh I need to get the car out so I can go to work" Happens all the time. drves me crazy.


I hear ya. I tell clients that when I show up I will need their driveway to unload the equipment. Usually works.

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