A bit off topic from another forum.
www.notalwaysright.comBut one way to handle a ungrateful cusstomer.
(I’m a female on-call locksmith. It is 3:00 am, in -16-degree weather. I go to the car that the person has been locked out of. I make them sign the paperwork, and I pop the lock in under five minutes.)
Customer: “Wait! Why should I pay $150 for something that only took you two seconds?!”
Me: “Because you couldn’t do it yourself.”
Customer: “You b****! I’m not paying this! I’m going to dispute the charges!”
Me: “Well, in that case…”
(I take the keys and throw them back into the car, lock the door, and slam it shut.)
Me: “Have a good night.”
Customer: “You can’t do that!”
Me: “You just said you were going to reverse the charges, so I’m reversing the job.”
(I got chewed out so hard for that, but it was worth it.)
