Lennox Industries Recalls Ductless Heat Pumps Due to Fire Hazard:

Recall Date: February 27, 2020
Recall Number: 20-083

Recall Summary
Name of product:
Lennox Ductless Single-Zone and Multi-Zone heat pumps

Internal electrical components can fail, allowing the units to overheat, posing a fire hazard.

Consumers should immediately contact their installing servicer, dealer, or contractor to arrange for a free replacement of the outdoor unit. While awaiting replacement, consumers should monitor the recalled heat pumps while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units. Lennox is contacting all known independent dealers about the recall directly. The dealers will contact individual consumers to arrange for recalled outdoor units to be removed and replacement units to be installed.

Consumer Contact:
Lennox at 800-527-3506 from 8 a.m. to 5 p.m. CT Monday through Friday or by clicking on the Recall Notice posting on the landing page of https://www.lennox.com
or by visiting https://www.lennox.com/about/safety/product-recalls.

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