Fujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards

Recall Date: February 8, 2018
Recall Number: 18-096

Recall Summary

Name of Product:
Battery packs used in Fujitsu notebook computers and workstations.

The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

Remedy: Replace
Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.

Consumer Contact:
Fujitsu at 800- 835-4878 or 800-8FUJITSU from 7 a.m. to 7 p.m. CT Monday through Friday or online at and click on Product Support at the bottom, then Notebook & Tablet PCs at the bottom, then Fujitsu Voluntary Battery Recall and Replacement for more information.

Pictures available here:

Recall Details

About 5,800 in the U.S. and 606 in Canada

This recall involves Panasonic lithium-ion battery packs for these Fujitsu notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. Recalled battery pack product numbers are CP556150-03, CP579060-01 and CP629458-03. The product and serial numbers are printed on a white sticker on the battery. Serial numbers included in the recall are: (see website)

Fujitsu has received one report of a battery fire in Canada.

Sold At:
Online at from July 2012 through December 2017 for about $170 for the battery pack sold separately and between $1,100 and $2,900 for the battery packs sold with Fujitsu notebook computers and workstations.
Fujitsu Limited (Computers) and Panasonic Corporation (Battery Packs)

Fujitsu America Inc., of Sunnyvale, Calif.

Fujitsu America Inc., of Sunnyvale, Calif.

Manufactured In:
China (battery packs), Japan (notebook computers and workstations)