I am a Flat rate company Upfront pricing is listed in all my advertising. Now saying that I am my own worst enemy when quoting from a price book. i start to second guess my final price why am I more concerned about the customers ability to pay than my own operating expenses.. I think I need one of those Charlie Greer seminars
Now with a flat rate pricing, do you go to each customers house with a estimate, or do you give estimate over phone without seeing project? running around not getting jobs could be and issue, unless you could give price over phone. I like the idea of flat rate, but seems like you would be losing alot of time on the road as well.
how do you combat the contractors that are giving free estimates. With the dispatch fee you may not get to see alot of jobs available. Customers that are looking for an electrician will tend to be looking for free estimates. Which is not hard to find! Basically it sounds like the dispatch fee is a charged estimate.
I have walked away after a T&M job shaking my head at all the money I didn't make.
Leland, if it is any consolation, I have walked away after some flat rate calls shaking my head at all the money I didn't make either. It doesn't always work out, but by far it does based on percentages of times it does. Trick is do not "flat rate" at only what you think it will take to do the job and make a profit at it. Figure the worst case scenerio into it and flat rate based on that. Then you start making money at flat rate cause it will even out the ones you don't figure enough time into to get it done right and to super service. One thing about that Charlie Greer article , If you drop your trip charge and then bury it back into the primary task, isn't that the same thing as "free estimate" when in fact you end up charging for that free estimate in price of the job....