...with HER HANDS!!! & BAREFOOT!!
Just about the only way this could be worse is if the service equipment was located outside and she was standing in the grass....
I can see how she might think the fuse came apart, but if it still looked whole, and the new fuse fit in the socket just fine, that's a strong indicator that she should probably refrain from mangling things with pliers....
"Sizeable repairs"! You ain't lying: Bring a crow bar, a sledge-hammer, and 55 gallon trash-can to this job.
-John
P.S.: Who's 3M wirenuts are those? I love them things....
[This message has been edited by BigJohn (edited 06-02-2004).]