Hello,
Here, MA. Repairs are scheduled as described.Hurry up and wait.
Emergencies, the POCOs' are pretty good, we call and they will show up, (after coffee etc.). Then repair call them back and wait, but they do show up. Get the permit and inspection the next am.Approval faxed to all.
Not always this smooth but usualy close. The POCO researves the right to decide if it is a true emergency.
I have changed out main breakers before, with a call and permision to pull the meter.
They are very protective of meter seals here, locals (not NStar etc) have very hefty fines for cutting them.
