Why oh why is there still no publicity out there in the public domain ? Having begged some barely adequate leaflets from the ODPM we now at least have something to show our astonished customers but despite 2 e-mails they have not responded to me.
Where are the TVads & posters in the vein of the pin-striped suited Inland Revenue ads ?
We've had our 1st casualty last week in that our customer simply didn't believe these rules had come into force and knocked us for £250 of her bill !! This was because she didn't believe my husband could not re-energise her pond pump without tracing & correcting other faults on the system !
The installation was a complete nightmare with decades of bodged additions everywhere. daily discoveries of "secret garden" type outbuildings/cupboards full of additional distribution boards threw up endless problems which had to be sorted out. Many sparking catastrophies were made safe but all the customer could see was that jobs A B or C were taking longer than she expected and she wasn't prepared to pay ! Explanations were met with "That's pathetic !" and other such emotive expletives.
Recently read an article in local press which suggests the whole lack of publicity is a deliberate attempt to keep the public in the dark about the Cenelec involvement and thus avoid "federal Europe" tags. That's a lot of consolation. Won't have time to do much more work at this rate as we'll be spending all our time at the small claims court !!
