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#67791 - 07/16/06 11:20 AM extra charges
Sixer Offline
Member

Registered: 08/08/05
Posts: 264
Loc: Canada
I'm curious to see what others are doing as for billing for extra items which you wouldn't normally itemize on the bill to the customer. For instance, do you add a percentage to cover small things like staples, wood screws, wire connectors, etc? Or do you bill them out separately, or roll them into your markup? What about consumables like saw blades, grinding disks, drill bits, etc? How about a fuel surcharge?

What I've been doing is getting a rough idea of small stuff we've used and charge it separately under "misc. supplies". Any feedback would be appreciated.
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Sixer

"Will it be cheaper if I drill the holes for you?"

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#67792 - 07/16/06 02:03 PM Re: extra charges
renosteinke Offline
Cat Servant
Member

Registered: 01/22/05
Posts: 5305
Loc: Blue Collar Country
In part, it depends upon the nature of your business, and the terms of the agreement you have with the customer.

If I'm doing work T&M, I will have a figure on my worksheet for "shop supplies."

Distant jobs will have a 'travel charge,' stipulated in advance.
Charges for rentals, subbing to other trades, etc., will be spelled out in most cases.

Communication, and trust, is critical. It is too easy to undermine a relationship by presenting a bill far in excess of what the customer is expecting. I need only think back to the $29 tire that cost me $75.... I haven't been back there since (even though other shops were selling similar tires for $75, at last they didn't post a 'low' price!)

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#67793 - 07/16/06 11:55 PM Re: extra charges
DougW Offline
Member

Registered: 06/08/03
Posts: 1083
Loc: North Chicago, IL
I usually include something for wire nuts, straps, connectors, couplings, screws, etc. Depending on the job, it's usually anywhere from $5 to $50.

Before the days of $1,000/lb copper, wire used to get lumped in there - now it's generally a line item.

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#67794 - 07/17/06 04:15 AM Re: extra charges
electure Offline

Member

Registered: 12/24/00
Posts: 4226
Loc: Fullerton, CA USA
This topic really belongs in the Business Discussion Area, so it's been relocated.

You can find it HERE

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