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#53798 - 07/07/05 07:54 PM Door Release
Wireless Offline
Member

Registered: 06/09/05
Posts: 73
Loc: Los Angeles CA USA
A customer called me today they're door release is not working. When I got there I took it out and tested the voltage. Without pushing the button for the door release 25.? Volts when they push the button 27.? volts its a 16v door release and less then a year old. Also when they push the button there is a slight buzzing like it is trying to release the door you could barely hear it though. My question is: is the transformrer bad or is the door release bad?
Thanx for listening!

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#53799 - 07/07/05 10:08 PM Re: Door Release
hbiss Offline
Member

Registered: 12/16/03
Posts: 893
Loc: Hawthorne, NY USA
Easy enough to get a spare 16 volt transformer from your truck and connect it directly to the release and see now wouldn't it?

-Hal
_________________________
www.myphonetechs.com

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#53800 - 07/07/05 10:15 PM Re: Door Release
Wireless Offline
Member

Registered: 06/09/05
Posts: 73
Loc: Los Angeles CA USA
Good idea I just dindt have one with me.
Is it normal for the transformer to be giving
off 25v

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#53801 - 07/07/05 10:33 PM Re: Door Release
stamcon Offline
Member

Registered: 03/24/01
Posts: 322
Loc: So San Francisco CA
Did you check transformer to see if it is a 24v model? I usually see the latch getting worn/jambed/rusted.

steve

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#53802 - 07/07/05 11:12 PM Re: Door Release
Wireless Offline
Member

Registered: 06/09/05
Posts: 73
Loc: Los Angeles CA USA
I am not sure where the transformer is. And I didnt have time to find it.

[This message has been edited by Wireless (edited 07-08-2005).]

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#53803 - 07/08/05 05:37 AM Re: Door Release
LearJet9 Offline
Member

Registered: 04/24/05
Posts: 196
Loc: Millis, MA USA
A non-energized transformer should be reading "0" or possibly some residual from the common like .1 or something. A reading of 24V from a 24V xmfr means it is in fact energized. Posssibly a S/C or maybe a bad button?? Process of elimination will find the problem.

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#53804 - 07/08/05 02:36 PM Re: Door Release
e57 Offline
Member

Registered: 05/27/03
Posts: 2837
Loc: S.F.,CA USA
 Quote:
Without pushing the button for the door release 25.? Volts when they push the button 27.? volts its a 16v door release and less then a year old.


Yeah, a 16v release will work on a 24v for about a year, before the button gets stuck. Does the doorbell work?
_________________________
Mark Heller
"Well - I oughta....." -Jackie Gleason

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#53805 - 07/08/05 05:06 PM Re: Door Release
Wireless Offline
Member

Registered: 06/09/05
Posts: 73
Loc: Los Angeles CA USA
e57
The doorbell works but I think it is on a different transformer. The funny thing is today I went back there tested the release
on a new transformer it didnt work then I tested the existing transformer its putting out 18 volts Im a little confused. Its working though I changed the release and its working fine now.

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