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#2135 - 06/23/01 12:47 PM Sparky's 7 levels
sparky Offline
Member
Registered: 10/18/00
Posts: 5303
In chorus with Dante's 7 levels how should the following be rated?

Customer;

" I'd like to help you pull some wire, you'll vouch for me right?" (Forrest Gump)

" I have a plan from (popular mechanic's, time-life, etc)"

" All you gotta do is make this (total mess) into the panel "

" Whaddya mean, ya can't stuff it in there??, just look at any (panel, JB, etc.) around here!"

" Permit? uh-uh, i don't need you getting those state guys in here!"

" I want it now!"
( no clue as to WHAT is wanted)

" Oh, and i forgot to tell you about my husbands jumbo welder..." @ end of service change






[This message has been edited by sparky (edited 06-23-2001).]
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#2136 - 06/23/01 05:24 PM Re: Sparky's 7 levels
Tom Offline
Member
Registered: 01/01/01
Posts: 1044
Loc: Shinnston, WV USA
Well, really, there isn't much room for comment here, you've stated it perfectly.

Somehow, you need to work in the customer that wants to make a major change about 1 hour before the drywall guy show up. There is a special place in Hell for this customer.

Tom
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