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#207839 - 11/30/12 01:13 AM New Customers  
mikethebull  Offline
Member
Joined: Mar 2007
Posts: 100
Rhode Island
Has anyone else been getting a lot of inqueries about electrical work and they want a price "over the phone/internet" without ever being there?


Business, Office, Estimating, Legal:

#207843 - 11/30/12 10:43 AM Re: New Customers [Re: mikethebull]  
HotLine1  Offline


Member
Joined: Apr 2002
Posts: 6,798
Brick, NJ USA
Shoppers! I used to return the call, and explain (briefly) that we don't provide that service, however I provided a service call charge if they wanted that.


John

#207847 - 11/30/12 09:22 PM Re: New Customers [Re: mikethebull]  
twh  Offline
Member
Joined: Mar 2004
Posts: 903
Regina, Sask.
Some companies provide flat rate pricing.


#208002 - 12/17/12 07:31 AM Re: New Customers [Re: twh]  
frenchelectrican  Offline
Member
Joined: Feb 2003
Posts: 939
Wi/ Paris France { France for ...
I have simair situation and I have few customers that called me to give the estamate over the phone even with internet on the Email ( this part I have to be carefull ) and tell them I don't useally quote it over the phone or email without photo unless I am at the location then I can able determted what the charge will be.

Of course there will be a service call fee add to it until the main contract is drawen up properly then I can take the SC fee and use that to the contract as cridet.

That how I knock the price shopper out of the list.

Sure I give them the X numbers of days before I start work and also I hold the price for XX of days before it expired ( most case useally 20 days for resdentails the commercals useally either 15 or 30 days but never more that.)

Merci,
Marc


Pas de problme,il marche n'est-ce pas?"(No problem, it works doesn't it?)



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