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#207839 - 11/29/12 09:13 PM New Customers
mikethebull Offline
Member

Registered: 03/18/07
Posts: 101
Loc: Rhode Island
Has anyone else been getting a lot of inqueries about electrical work and they want a price "over the phone/internet" without ever being there?

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Business, Office, Estimating, Legal:
#207843 - 11/30/12 06:43 AM Re: New Customers [Re: mikethebull]
HotLine1 Online   content

Member

Registered: 04/03/02
Posts: 6785
Loc: Brick, NJ USA
Shoppers! I used to return the call, and explain (briefly) that we don't provide that service, however I provided a service call charge if they wanted that.
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John

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#207847 - 11/30/12 05:22 PM Re: New Customers [Re: mikethebull]
twh Offline
Member

Registered: 03/11/04
Posts: 892
Loc: Regina, Sask.
Some companies provide flat rate pricing.

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#208002 - 12/17/12 03:31 AM Re: New Customers [Re: twh]
frenchelectrican Offline

Member

Registered: 02/06/03
Posts: 938
Loc: Wi/ Paris France { France for ...
I have simair situation and I have few customers that called me to give the estamate over the phone even with internet on the Email ( this part I have to be carefull ) and tell them I don't useally quote it over the phone or email without photo unless I am at the location then I can able determted what the charge will be.

Of course there will be a service call fee add to it until the main contract is drawen up properly then I can take the SC fee and use that to the contract as cridet.

That how I knock the price shopper out of the list.

Sure I give them the X numbers of days before I start work and also I hold the price for XX of days before it expired ( most case useally 20 days for resdentails the commercals useally either 15 or 30 days but never more that.)

Merci,
Marc
_________________________
Pas de problme,il marche n'est-ce pas?"(No problem, it works doesn't it?)


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