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#173480 - 01/10/08 03:51 PM ECN Store
txsparky Offline
Member

Registered: 05/25/01
Posts: 578
Loc: Magnolia,.Texas U.S.A.
Has anyone experienced problems with ordering from the ECN Store? I placed an order on 12/05/07 and have yet to receive it. I have phoned,(please leave a message) and e-mailed (no reply) until I'm blue in the face. Everytime I think about it, I get P***ed. Is anyone running that place? They are quick to bill your credit card, but forget about talking to anyone there.
_________________________
Donnie

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#173481 - 01/10/08 04:04 PM Re: ECN Store [Re: txsparky]
HotLine1 Offline

Member

Registered: 04/03/02
Posts: 6786
Loc: Brick, NJ USA
Donnie:
There have been a few threads previous about this situation.
Mr. Bill has replied and has attempted to intervine, although he is NOT involved directly.

I made a few purchases in the past (2 yrs+) and had no issues!

Please be patient...Mr Bill will jump in here.
_________________________
John

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#173484 - 01/10/08 04:21 PM Re: ECN Store [Re: txsparky]
Bill Addiss Offline
Member

Registered: 10/07/00
Posts: 4196
Loc: NY, USA
Donnie,

Sorry to hear that this hasn't been resolved yet. I'll get you an answer by tomorrow, one way or the other.

Bill

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#173487 - 01/10/08 04:44 PM Re: ECN Store [Re: Bill Addiss]
txsparky Offline
Member

Registered: 05/25/01
Posts: 578
Loc: Magnolia,.Texas U.S.A.
Thanks Bill.
Hotline, I too, have made purchases in the past with no problems, but someone has really dropped the ball on this one.

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#173503 - 01/10/08 07:59 PM Re: ECN Store [Re: txsparky]
highground Offline
Member

Registered: 11/14/04
Posts: 50
Loc: Chama, NM
I got ripped off too, I'm about ready to give up, 10 phone calls, numerous emails, no resolution.

My card was charged 6 months ago, and only a month ago did they ship the wrong products!

My question is why is such a questionable business associated with such a great site??

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#173505 - 01/10/08 08:18 PM Re: ECN Store [Re: highground]
Bill Addiss Offline
Member

Registered: 10/07/00
Posts: 4196
Loc: NY, USA
 Originally Posted By: highground
I'm about ready to give up, 10 phone calls, numerous emails, no resolution.
???

highground,

I asked you to send me an email or pm with some details of the problem you were having, but haven't seen that yet.

Bill

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#173508 - 01/11/08 04:56 AM Re: ECN Store [Re: Bill Addiss]
HotLine1 Offline

Member

Registered: 04/03/02
Posts: 6786
Loc: Brick, NJ USA
Bill, you may delete this if you think it's over the edge...

From anything that I have read here over the years....Bill will do whatever he can to solve the situation.

But....IF he don't have the info he needs.....what does anyone expect?
_________________________
John

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#173510 - 01/11/08 05:49 AM Re: ECN Store [Re: highground]
highground Offline
Member

Registered: 11/14/04
Posts: 50
Loc: Chama, NM
Bill,

I just sent you a PM with all the info. I did not see your post asking for info in the thread I started because I haven't looked at the site in several days and thread was way down the list. I posted on this one when I saw it at the top. That would be great if you could resolve my problem. I would not have even posted a public message if I hadn't felt so wronged in the first place.

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#173524 - 01/11/08 03:04 PM Re: ECN Store [Re: HotLine1]
txsparky Offline
Member

Registered: 05/25/01
Posts: 578
Loc: Magnolia,.Texas U.S.A.
 Originally Posted By: HotLine1

From anything that I have read here over the years....Bill will do whatever he can to solve the situation.


Yes, Bill is the man! He has taken care of me and I also actually received an e-mail from kim@contractor-books.com today. So I guess someone does work there after all.They just needed a little nudge from Bill.
_________________________
Donnie

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