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#172345 - 12/18/07 06:52 AM Web Store
highground Offline

Registered: 11/14/04
Posts: 50
Loc: Chama, NM
It's not my intent to air any dirty laundry on the forum, but I have a problem with a smart-box order via and they will not respond to any of my inquiries. Has anyone had similar problems and how did you get them resolved?


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#172403 - 12/18/07 07:42 PM Re: Web Store [Re: highground]
KJay Offline

Registered: 11/27/07
Posts: 763
Loc: MA, USA
I have never ordered from these guys before but was wondering if you have also tried contacting them through
Maybe they have a problem with email delivery at the other address.
It also looks that they use a lot of third parties for order fulfillment, so it may just take a while to get an answer.
Below is their order inquiry email. You could also try the phone number for billing questions. Maybe they can forward your call to someone that can help. Good luck with it.

For Order Inquiries Email

Billing Information Phone: 631-924-4800

#173389 - 01/08/08 06:42 PM Re: Web Store [Re: highground]
highground Offline

Registered: 11/14/04
Posts: 50
Loc: Chama, NM
Can any of the moderators help me out?

#173399 - 01/08/08 09:20 PM Re: Web Store [Re: highground]
dougwells Offline


Registered: 05/03/03
Posts: 1226
Loc: kamloops BC Canada
I will Email and PM the Admin and see if they can get back to you.

#173400 - 01/08/08 11:26 PM Re: Web Store [Re: highground]
Bill Addiss Offline

Registered: 10/07/00
Posts: 4196
Loc: NY, USA

Send me an email or pm with some details and I'll see what I can do.



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