This thread made me think about my paperwork for the millionth time. For larger jobs, I have a contract that spells out all the terms and conditions etc. But, for t+m I just use a simple invoice. It has no terms and cond. etc. I write it up when I'm done and will write any problems recommendations. I often think about getting something for the customer to sign before I start a service call to cover me. Both for liability and to make sure I get paid. The only problem I see is that some customers might be turned off by this. Does anyone already do this? Any thoughts?