WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firms below. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of product: Aloha radiant heater
Units: About 30,000
Importer/Distributor: Aloha Housewares Inc., of Arlington, Texas
Hazard: Recessed thermal protector may cause a fire hazard if heater is left on while covered by a blanket or similar item.
Incidents/Injuries: None reported.
Description: These electric radiant heaters are Model 02931, with date code 02/07. The model and date code are printed on a silver UL label on the bottom of the heater. The heater is gray, and the name Airtech is printed on the heater.
Sold at: Wal-Mart stores nationwide sold the heaters from mid-September 2002 through April 2003 for about $16.
Manufactured in: China
Remedy: Free replacement heater â€“ Consumers should stop using these recalled heaters immediately and call Aloha Customer Service to arrange for a free replacement.
Consumer Contact: Call Aloha toll-free at (800) 295-4448 between 9 a.m. and 12 p.m., and between 1 p.m. and 4 p.m.CT Monday through Friday, send a FAX to (817) 385-4958, or send an email to email@example.com
. consumers also can write to Aloha Customer Service at 841 N. Great Southwest Parkway, Arlington, TX 76011.
Return Procedures: If the heater is subject to the recall, Aloha Customer Service will send the consumer a UPS â€ścall tagâ€ť enclosed in a box for the return of the heater. The consumer should remove the â€ścall tag,â€ť place the heater in the box, attach the â€ścall tagâ€ť to the outside of the box, and give the box to the UPS driver or drop it off at a UPS facility. Aloha will verify that the item is recalled and send a replacement heater at no charge. If the heater is not recalled, Aloha will send it back to the consumer at no charge.