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#141454 - 08/13/04 01:55 PM Friday 13th....
uksparky Offline
Member
Registered: 07/06/04
Posts: 199
Loc: UK
Ok...so what went wrong for you guys today???

Me? TWO messed up orders from suppliers ( and coz it's Friday there is no chance of righting it until next week...weekend is a write-off )

Also the starter-motor in the van packed up, and when I went to pick up the replacement it was the wrong one Same applies as for the orders...nothing 'til next week now.

Knew I should never have got up!!
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#141455 - 08/13/04 05:42 PM Re: Friday 13th....
sanUK Offline
Member
Registered: 01/09/03
Posts: 44
Loc: Scotland
Ordered a replacement timer for a star delta starter on wednesday, got it today and went to fit it this afternoon, bloody wrong type (not my fault) and customer needs motor going desperatley, so had to rig up a light switch to manually change over to delta. bad afternoon
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#141456 - 08/14/04 07:13 AM Re: Friday 13th....
uksparky Offline
Member
Registered: 07/06/04
Posts: 199
Loc: UK
It is soooo annoying when the suppliers goof; inevitably with the urgent orders

Quote:
customer needs motor going desperatley, so had to rig up a light switch to manually change over to delta


This is why people pay electricians £XX /Hr - you cannot beat resourcefulness and experience! 10/10 for customer support San!!
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#141457 - 08/18/04 12:53 AM Re: Friday 13th....
pauluk Offline
Member
Registered: 08/11/01
Posts: 7693
Loc: Norfolk, England
Nothing too drastic happened to me, but my regular supplier was out of stock of several items.

Considering that the Norwich branch is supposedly one of their "Super-Warehouses" or whatever they call it, they seem to be out of very basic items rather too often. For example, this time:

* Cable cleats for 6942 1.5mm 2-c SWA -- No stocks.

* SWA glands for above -- No exterior types in stock.

* Black enamel adaptable box, the handy 3x3x2 size -- No stocks.

* Osram 100W BC Rough-service bulbs -- Only 18 in stock.

* Molded weatherproof junction boxes -- No stocks.

And so on.

I resorted to the nearby B&Q store, and found out that although they carry SWA cable they don't sell cleats.

By the time I finished, I hit the rush-hour traffic coming out. Now I know why I get materials delivered whenever I can!



[This message has been edited by pauluk (edited 08-18-2004).]
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#141458 - 08/18/04 04:38 PM Re: Friday 13th....
uksparky Offline
Member
Registered: 07/06/04
Posts: 199
Loc: UK
Hmm... The 'supplier' you mention wouldn't be R**** S***** by any chance would it???

Anything outlandish...yup LOADS! The bread-and-butter stuff? Nope - "should be in by Monday..."

LOL... Typical B&Q. Mind you - I'd prefer they didn't sell anything more complex than a bulb...
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#141459 - 08/21/04 10:49 AM Re: Friday 13th....
pauluk Offline
Member
Registered: 08/11/01
Posts: 7693
Loc: Norfolk, England
Quote:
Hmm... The 'supplier' you mention wouldn't be R**** S***** by any chance would it???


Nope. Norwich branch of this one.
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#141460 - 08/22/04 04:33 PM Re: Friday 13th....
uksparky Offline
Member
Registered: 07/06/04
Posts: 199
Loc: UK
Ah. I see a strange paucity of those in the North West!

Actually, I was a little unfair on Rexel Senate; granted they do cheese one off with their lack of basics on occasions - but they can pull some rabbits out of the hat sometimes too!

One thing that does P me off is that they no longer open on Saturdays; someone has to come in if you have an emergency requirement.

The reason? It has been deemed too expensive to have more than one person working 9 - 12.30 on Saturdays, and not safe enough to have only one in the building. Ya know, if I operated on that principle I would lose out big-style!
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#141461 - 08/30/04 04:42 AM Re: Friday 13th....
pauluk Offline
Member
Registered: 08/11/01
Posts: 7693
Loc: Norfolk, England
I see what you mean. They don't have much north of Manchester.

One good thing about BDC is that they open at 7:30, so you can pick-up materials and go straight on to a decent start-time on a job if need be.

I'm going to have another moan about lack of stocks though.

20mm black PVC conduit fittings: 3-way tee box, only 7 in stock. Spacer bar saddles, 30 in stock. No, not 30 packs, just 30 actual individual saddles!

Did I use B&Q for the rest? You gotta be kidding! They sell saddles at 98p. for a pack of two and the 3-ways at, IIRC, £1.49 each!
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