I have a co-worker here in the states that bought a Dell. Their adds tend to be a little confusing, but essentially offer a basic unit at a basic price, then several upgrade options. Over here, at least, their prices tend to be pretty competitive.
My co-worker is happy with her unit, although Dell initially shipped a model below what she had ordered. She had to return it, and then received the one she ordered. They took care of it, but it was still a bid of a hassle and some waiting.
Makes me wonder how commonplace this might be with them. if she hadn't checked the model numbers carefully, would she have noticed the shipping error otherwise?
There are 10 types of people. Those who know binary, and those who don't.