TQM?? - ECN Electrical Forums

What on EARTH is this, my boss said to me yesterday that he had signed me up for a seminar on this.
Should I be worried right now, or should I leave it until I am due to go to this thing?.
What is this all about, what does TQM stand for?, I've got all these options flying around in my head and the biggest one is To Quit Monday!. [Linked Image]

I had no idea either, but I plugged "TQM" into Google and apparently it stands for "Total Quality Management."

It sounds as though it's yet another management-inspired pie-in-the-sky scheme that's full of baloney:

Quote

THE GUIDING PRINCIPLE:

Successful Total Quality Management requires both behavioral and cultural change.
A successful TQM System brings two other management systems together with a behavioral and cultural commitment to customer quality.

Thus, TQM becomes a system within itself by default or by choice.

These three management systems must be aligned in a successful TQM initiative:
OM (organizational management system),
HRM (human resource management systems) and
TQM (total quality management).

Yeah, right.....

Paul,
Thanks for the explanation, mate.
If anything, I am very wary of any sort of organisation that uses acronyms to push it's own barrow.
Another thing, Paul, How do you really quantify QUALITY??.
Everyone talks about it, but what exactly IS quality?,I think that it's just another of them "warm-fuzzy" terms.
The term quality is starting to creep into Fire-fighting these days, as in a Quality Suppression Event, house put out with little or no water damage. [Linked Image]

[This message has been edited by Trumpy (edited 04-30-2003).]

Paul,
Have you, or do you know of anyone that has sat this course?.
I thought that terms like this, only existed in Sci-Fi movies.
I may refuse to go on it, I think, I'm not having my culture changed that easily!. [Linked Image]

[This message has been edited by Trumpy (edited 04-30-2003).]

If it like the TQM seminars I have been to Paul is correct. Pie in the sky for MBA and clerks- sorry- adminstrators who will now want to control your life and do not know a screwdriver from a wrench.
Or it's a "perfect way to lose your shirt under control"

Nesparky,
What sort of things are you taught at these
seminars?.
Is it worth going along for a laugh?. [Linked Image]

Now that I own my own business, I will never pay for those or other MANAGEMENT seminars. You might get one useful contact from them but I doubt it will be the instructor or his/her company. The only thing I can see that may be useful is to learn how a company wants it's paricular forms filled out. As far as laughs only if your masocistic.