ECN Forum
Posted By: Check Pilot GC's, rockers and greed - BAH!! - 12/28/07 06:22 AM
I didn't know if I should post this on the business section or here but--

About the middle of December my bean counter (wifey) started getting a lot calls from folks that were, right out of the blue, very annoyed with us and which we were scheduled to do work for. About 10 of them were from HO's that wanted kitchen renos and 7 were from HO's that were waiting for their new house construction to be completed. They were all complaining about the extra $10,000.00 that had been suddenly added to their contracts because of our electrical work. WE hadn't added $10,000.00 to their electrical work!

Wifey quickly realized, from a couple of simple phone calls, that the rockers would no longer do cut outs for any electrical receptacles as they were (I thought) required to do by this particular GC by our contracts with him.

The GC went to all the HO's and tacked on an extra 10 grand because his rocker contractors apparently no longer had "the time" to do cut-outs for electrical, mechanical or any other kind of work around any kind of "obstacle" as the boss rocker told me. They just wanted to sheet everything up, tape it and go on the the next job. Laudable business, I suppose, on the rocker contractors part, because there are no extra rockers around here to go around. They just can't find the help to get much of anything done in a timely manner. This particular rocker knows our rules too.

I've seen this particular rocker guy around before and one day he even had his wife, young daughter and older dad helping out on a job we were just going into to finish.

They are really good at what they do too. (And quickly - they can rock a kitchen in about an hour and have it taped and finished for painting the next day). I must add - it takes him about an extra hour to cut the sheet rock for electrical and mechanical - so go guess the reasoning. I don't know or care.

The only part is where the GC just charges our standard - IN THE CONTRACT - LIKE IT HAS BEEN FOR THE LAST YEAR AND A HALF $10,000 charge we have for having to go back and find all the covered receptacles in the kitchen and basically doing the rockers job of exposing them after the sheet rock work is finished. Up until now all the cut-outs had been done before by the rockers and everyone avoided the $10,000.00 extra charge.

Now WE are getting the blame for the extra $10,000 charge because we now have to go back and get the rough-in photo's and get out the thermograph cam and start cutting sheetrock - which usually takes an extra day, which we can ill afford and much to the annoyance of a lot of other HO's and the other GC's we sometimes do work for. It takes one of our guys, or HEAVEN FORBID, - WIFEY - an extra day to go and cut out all the covered receptacles. Even then it takes time later to go over th photo's to see if we got all them uncovered. In the end, it means we have to delay other work to make up for this "new" work. Not to mention that $10,000.00 really does not cover the supposed good will in the long run for our other customers.

I'm thinking that this particular GC needs to go out behind the barn and get some serious ass kicking FROM WIFEY before we stop doing his EC stuff.

Any opinions other than my ranting out there?
Posted By: sparkyinak Re: GC's, rockers and greed - BAH!! - 12/28/07 06:40 AM
I would send a formal letter to the costomers explaining the situation and you position. It sounds like the HO's are getting dooped by the GC. The HO's need to lean in the GC in one form or another. You may have a ligitmate gripe too. If the GC is blaming you for the charge and you are not making the charges AND if you contract with the GC does not state anything for such charges, I would start pushing right back too. That can ruin your reputation. That is an negitive impact on your company business and someone can be liable for that. I am not saying suing there are other options like you local business beareau or talking with the GC directly.
Posted By: HEI_Inc Re: GC's, rockers and greed - BAH!! - 12/28/07 02:06 PM
I would start by calling all of the HO's and explain that the 10k charge is being levied against the GC, not the HO. Explain the reason for the 10k backcharge to the GC due to the fact the drywall contractor has reduced the amount of work he is performing thus increasing the amount of work you must perform. At this point the HO's will have a clear understanding of the charge and subsequently they will tell the GC they will not be paying. Period.

I've never heard of the drywaller's not cutting out the MEP openings. If the drywaller changed his scope of work with the GC and the GC failed to inform you, then it looks like the GC is eating this one.

Verify that the GC did not include this additional work in your scope of work. Otherwise, you may have to eat the charge.

I recently had a spat for a GC for a similar problem. He wanted to backcharge me for his time/material to uncover some undercabinet lighting whips the drywaller had buried. I left the whips hanging out of the walls into the room and they pushed them back and covered them.
Posted By: renosteinke Re: GC's, rockers and greed - BAH!! - 12/28/07 02:54 PM
Looks to me like someone(s) likes to argue more than they like to work.

Come on ... a rocker who can't be bothered to do the cut-outs? If that's not part of his job, I don't know what is! In the abstract, I could see his point, if he bid based upon few outlets, and many were added - but that's still no excuse for deliberately burying them.

The reasons for backcharges include providing an incentive for things to get done ... and to move the money around if they don't. so the guy who does the work gets paid for it. If you do my work, I get to pay ... it's that simple. Backcharges should NEVER be passed on to the customer. Nor can I imagine any court enforcing them upon the final customer.

From the tone of your post, I get the idea that there is more work available, than there are folks to do it. If that's the case, it's time to 'fire' this GC, and get another. It's either that .... or double your price, to include putting 24" of rock around every box. (I'd like the rocker try to claim he can't tape to your rock!)
Posted By: BigB Re: GC's, rockers and greed - BAH!! - 12/28/07 04:21 PM
That's just plain crazy! How can they even get the rock flat with the boxes sticking out??? Theres always a bulge when they cover a box. Thats like us saying "We will install all of your wiring but we will no longer install the receps and switches because it just takes too long"

Don't you have drywall nailoff inspections?? That would never pass inspection here.
Posted By: KJay Re: GC's, rockers and greed - BAH!! - 12/28/07 04:35 PM
Things sure are different up there in the Great White North.
That is the very essence of hanging drywall and that portion of the work clearly belongs with them. This would compare to you saying that you don’t want to drill holes anymore, just install the wiring.
It is inconceivable to me as to how this drywaller wasn’t tossed after making a statement like that to the GC when other bids on those projects had already been accepted. A good drywaller is an asset for builders just like any other good trade person is, but if someone tried that around here, even in the best of times, they’d be replaced in a heartbeat and most definitely would have a hard time finding any work with other builders for a long time to come.
It’s possible that if you continue to work with that GC, you too will see a backlash, as people will begin to associate you with him. Customers have friends, relatives, neighbors and clients at work that they speak freely with.
As they say, bad news travels fast and spreads like wildfire.


Posted By: jdevlin Re: GC's, rockers and greed - BAH!! - 12/28/07 05:50 PM
Who cuts out for the doors and windows?
Posted By: leland Re: GC's, rockers and greed - BAH!! - 12/28/07 11:56 PM
I have never heard of such a thing.
Furthermore, "you want me to what?".

Ya, you sell/close on the house when it is complete.
That is after the wireing-HVAC etc. is done.
Someone must cut the holes.

Tell him you'll be back when thats done.

Move onto the next one and see if you can "squeeze" him in.

"NO TIKEE, NO SHIRTEE"!

No wires,no sale.
Posted By: Trick440 Re: GC's, rockers and greed - BAH!! - 12/29/07 01:43 AM
Thats rediculas. If I was the GC i would shove my foot so far up that guys ...... er.. well you know.

There is a shortage of drywall guys in canada? Cause in Michigan, it seems everyone does dryall.
Posted By: Check Pilot Re: GC's, rockers and greed - BAH!! - 12/29/07 04:05 AM
I "fired" the drywall guys and the GC today. They are really PO'd at me now. I'd had enough after spending most of my day looking for bulges and thermocam images and cuttiing out our final _ I SAY FINAL - job for these 2 scam artists.

There is now a lot of PO'd customers and I guess I'm going to have to get the work done without the rockers covering things up.

I feel sorry for those HO's that the GC has promised to do work for.

I'll be expressing my opinions at the local professional associations and the Better Business Bureau.
Posted By: leland Re: GC's, rockers and greed - BAH!! - 12/29/07 04:15 AM
Don't forget the "personalized" letters to the customers.

You can only rough, if there is nothing to finish... you can't finish.

Business bureau and the building dept.
Things tend to work them selfs out.

Sorry for your position. Best of luck!
Posted By: iwire Re: GC's, rockers and greed - BAH!! - 12/29/07 11:44 AM
I am still trying to comprehend a sheetrocker claiming it's not thier job to cut the Sheetrock.
Posted By: sparkyinak Re: GC's, rockers and greed - BAH!! - 12/29/07 07:35 PM
Have you ever talked to a sheetrocker? smile
Posted By: ausador Re: GC's, rockers and greed - BAH!! - 12/30/07 06:31 AM
Originally Posted by sparkyinak
Have you ever talked to a sheetrocker? smile


In Alaska I did all the time but here in Florida I have discovered that if I want to talk to one I have to learn spanish first. Guess I will just be talking to "foreman" (interpreter) from now on. frown
Posted By: Obsaleet Re: GC's, rockers and greed - BAH!! - 12/30/07 02:15 PM
I would use my thermal imaging hammer to cut out the holes They didn't say anything about patching did they? Seriously, this is rediculous. I would not have entered the building untill the boxes were cut.
When you cut those out there will surly be screw/nail pops and over cuts. Do they not own a router? What is your policy reguarding buried boxes. My policy is T&M and no repairs to damaged drywall. I would be seeing dollar signs on this one.

Ob
Posted By: Rewired Re: GC's, rockers and greed - BAH!! - 12/30/07 07:38 PM
" Thermal Imaging Hammer" LOL May I suggest trying the
"Thermal imaging back end of a pipe bender" They usually work really good at drywall removal especially if you are miffed at the 'rockers and have a really good golf swing wink

At that retirement home we wired we had a real issue with the sheetrockers burying EVERYTHING, and it even got to the point they were unscrewing boxes and tossing them up in the ceiling and cutting fire alarm wiring! It got to the point where the rockers complained we were bashing too many holes in the walls and ceilings trying to find stuff they buried!! It all got resolved when they realized that if they stopped burying things they wouldn't have so much repair work to do..
Posted By: sparkyinak Re: GC's, rockers and greed - BAH!! - 12/30/07 09:13 PM
Originally Posted by Rewired
" Thermal Imaging Hammer" LOL May I suggest trying the
"Thermal imaging back end of a pipe bender" They usually work really good at drywall removal
I would definently be using the "IR end" of the bender but not on the drywall...
Posted By: renosteinke Re: GC's, rockers and greed - BAH!! - 12/30/07 10:23 PM
Unscrewing boxes? Cutting wires? This sounds unbelievable!

I worked ONCE on a job where the trades were at war .. no fun. If they can't be adults - I don't want them in my sandbox!
Posted By: Check Pilot Re: GC's, rockers and greed - BAH!! - 12/31/07 03:43 AM
Well, it's been an interesting last couple of days here. Wifey and I have sent letters to all the HO's that were affected by all this and I also called them on the phone and then we went to each and every one of them to explain what was going on.

With the exception of 2 very desperate couples waiting to get into a new home, they all had "fired" the GC and his cast of merry rockers after we explained the reason GC was tacking on this extra 10G's. I offered to do the work for the 2 couples at cost only, that very much want to get into their new homes and also gave them some names of a couple of other sheetrock companies that do very good work if they can convince the GC to use them for the work. The other 5 new home buyers had already contacted their builders and have started legal actions since their builders are not the GC. Both of the builders for these 5 new homes have now found a new GC that I've worked with before and seems to take his work seriously and in a professional manner.

As to the 10 other kitchen reno folks, they had already told this con-artist GC where he could stick the job and gone on to other ways of getting the work done. One guy told us it was a bit of a refreshing change because his wife wanted to get the GC to do the work and the owner really wanted to do the basic work himself - but not the electrical or plumbing.
His wife had caved in to that demand but she did show me some of the other work around their house previously and I must say that I might be inclined to agree with his wife about his carpentry "skills".

However that's between the two of them and we wound up getting the electrical reno anyways. Although, I think I might have to make sure I have some lumber and wood working tools with us when we go to do the job.

So it seems we have booted another scam artist GC out of the city now and maybe our crew can carry on with business.

I wonder where this guy will surface next.

Posted By: sparkyinak Re: GC's, rockers and greed - BAH!! - 12/31/07 04:05 AM
Originally Posted by Check Pilot
So it seems we have booted another scam artist GC out of the city...

I wonder where this guy will surface next.
Careful what you say, there is a presidential election going on and it is anybody's race smile

Glad to here things are working out for you.
Posted By: e57 Re: GC's, rockers and greed - BAH!! - 12/31/07 08:42 AM
I came accross a low ball rock crew like this a few years ago - nothing to the extent of the GC's little extra dealling - but these guys were also 'not into' cut outs either. They rocked the cielings by mashing the cans up - rocked it. Rocked the walls and left - LAST TIME THEY WERE EVER HEARD FROM AGAIN!
Posted By: Check Pilot Re: GC's, rockers and greed - BAH!! - 01/02/08 03:05 AM
As a footnote here now.

It's New Years Day and the daughter of the Sheetrocker shows up on my doorstep and ringing our doorbell and in tears. She's maybe 20 years old too and expecting to become a part of a family Company. ( As was quickly explained when she came into our house.)

All of their family are disgusted by the GC and his antics - according to her story. She told us about the GC telling them ( the rockers) to just cover everything up and just ignoring any openings in walls and ceilings. In her words - "just ignore it and the other mechanical trades will take care of it".

Wifey and I then called the plumbers and the HVAC guys that I know well from other jobs with the same GC and we all had wound up with the same problem with - NOT the rockers - but with the orders - or CO's - as he called them "change orders".

Unfortunately this same GC had given all the HO's the same story. He had mentioned that they would all have to pay and extra 10 grand for - now get this - EACH - 10 grand if they wanted the work done.

I'm glad we've run him out of town now.

Calgary next I wonder?
Posted By: leland Re: GC's, rockers and greed - BAH!! - 01/02/08 03:58 AM
...and a fine mist of rubbing alcohol!
Posted By: ITO Re: GC's, rockers and greed - BAH!! - 01/10/08 07:36 PM
Just when I thought that I could not hate Sheetrockers any more...

Generally every sheet rock problem I have can be solved with a hammer, or a pair Kliens, if they bury my stuff, I start poking holes in the sheetrock until I find the problem and fix it. Believe it or not, a pair of Kliens will channel out a two sided sheetrock wall very quickly, and back charges are no problem as long as they send their bill first.
Posted By: excellencee Re: GC's, rockers and greed - BAH!! - 01/25/08 02:29 AM
I don't like to get my tools dirty with that nasty drywall. I just get out my rotozip and cut nice big circles. The devices then lay flat on the boxes as they should.
Posted By: macmikeman Re: GC's, rockers and greed - BAH!! - 01/25/08 05:58 PM
I take out a sledge and make nice big circles also.........
Posted By: 32VAC Re: GC's, rockers and greed - BAH!! - 01/28/08 07:10 AM
May I suggest this device for finding plates in walls:

[Linked Image from stanleytools.com]

http://www.stanleytools.com/catalog_images/web_detail/55-099_web_detail.jpg

I have one of these makes short work of plaster, car windows, stubborn boards or anything that gets in the way of the 4-in-1 tools this beastie has. Mine cost AU$70 (around US$63), worth every cent.

More info from:
http://www.stanleytools.com/default...ubar%26%238482%3B+Functional+Utility+Bar
Posted By: Check Pilot Re: GC's, rockers and greed - BAH!! - 03/18/08 02:36 AM
As an addendum to all of this, for anyone around the Red Deer Alberta area, this person did not go down the road very far from Edmonton. Last Friday one of my guys was driving by to one of our installs and spotted him at a work site getting out of his vehicle and going into a house that was nearing completion of construction. Keep alert out there. Nice new bright red Dodge Ram truck with a big dent on the drivers door.
Posted By: mbhydro Re: GC's, rockers and greed - BAH!! - 03/18/08 08:49 PM
I wonder where the dent came from?
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