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Posted By: aldav53 Charging customer - T&M - 04/08/06 07:27 AM
Doing a T&M job and charging $50 an hour for me (licensed) and less for my helper. But the job I've been doing at a church is ongoing. Wondering if I should charge less because of the volume of work I'm getting. They just keep adding more which is great, but figure I feel like I should charge less, like $45 because of the amount of work.. give them a volume break. any opinions? I want to be fair.
Posted By: watthead Re: Charging customer - T&M - 04/08/06 11:18 AM
Why would you change the rules in their favor half way through the game? I doubt they will consider paying you more than what you invoice them, and you shouldn't charge them less than original rate.
Posted By: Redsy Re: Charging customer - T&M - 04/08/06 11:57 AM
I agree with watthead. I also would be tempted to lower the price to stay in their good favor, but there is no guarantee they will call back either way. If they are paying your rate, keep it. Next week you might not be so lucky.
Posted By: Tiger Re: Charging customer - T&M - 04/08/06 01:30 PM
I'd suggest basing it on your profit margin. If you're making 20% profit, you could consider cutting it in half. If you're only making 10% profit, you're doing it at cost (any unexpected expenses & you're working at a loss).

On the other hand, if you don't know your profit margin & you're losing $5.00/hour, then you'll be losing $10/hour with the added discount.

Dave
Posted By: aldav53 Re: Charging customer - T&M - 04/08/06 03:53 PM
Its just that they have given me so much work in the past I feel like I should give them a break. But then again, your all probably right... maybe I should raise my rate. :-)
Posted By: mahlere Re: Charging customer - T&M - 04/08/06 04:06 PM
Personally, for chandler I think your rate is low. But since it's a church and you want to have a good relationship, what about advertising/promoting to their congregation? Having the church mention the work you did for them in their weekly newsletter? Trade for publicity. That could be a win/win.
Posted By: renosteinke Re: Charging customer - T&M - 04/08/06 08:58 PM
A real important point to raise: Have you been paid anything yet?

If a guy gives me regular business, and pays promptly, then I consider sharpening my pencil, or doing some courtesy things.

If the guy loves you that much, maybe you're not charging enough. Time to think things through.

Finally...if the job is one of those endless, continuing things, and payments have been spotty.....maybe the guy is "gaming" you. The old "give me a break today, and there's lots more down the road" sort of hustle.
I would reccomend telling him you have other committments, and would prefer to finish one job- including getting paid the agreed amount in full- before starting the next one. If he's running a scam, he'll wail like a cat caught by a rocking chair, might even imply threats about your 'poor attitude.'
Posted By: aldav53 Re: Charging customer - T&M - 04/08/06 10:38 PM
renosteinke,
No, none of that, they pay promply and don't say anything about my charges and have been great to work with. I've been doing work for them on and off for about 4 years or so. But it looks to be ongoing. I installed all the stage and sound lighting and wiring in the new building they just added. Will start some remodel work next. Its a Christian church and they are growing and I have become friends with a lot of them.
Posted By: iwire Re: Charging customer - T&M - 04/08/06 10:48 PM
IMO your rates are low, but I don't know what is normal for your area.

That aside I would not lower the hourly rate.

If you really won;t to give them a break I suggest writing the bill at your regular rate than at the bottom give them a "Frequent Customer Discount" (or some such wording) of whatever you feel is appropriate off the total.

In this way that see that they got a break and will not be expecting a lower hourly rate next time.

Take that for what it is worth....I do not run a business.
Posted By: iwire Re: Charging customer - T&M - 04/08/06 10:54 PM
I should explain my reason for doing it the way I suggested.

If I was going to take a financial hit I would want to milk it for all it's worth.

By writing the bill the way I suggest they get to see exactly what they would have paid and how much of a break you gave them.

IMO saying you cut your rate $5.00 per hour is not as impressive as saying "Look you got a $200 discount!" (One weeks work @ a $5 per hour reduction)


[This message has been edited by iwire (edited 04-08-2006).]
Posted By: renosteinke Re: Charging customer - T&M - 04/08/06 11:41 PM
You know, there's no reason you couldn't bill full rate, make a donation, get a reciept, and write it off your taxes!
Posted By: Dnkldorf Re: Charging customer - T&M - 04/09/06 02:42 AM
Bob, you may not own a business, but some of your posts, have some real good advise in them, maybe you should take that leap....

I do like reno's reply, take the tax break...didn't think of that one...

Now then, I don't do church work...it's like doing charity work for me. Mind you I'm not religuos in any way...but for some reason churches have a ton of money, and never want to part with it...go figure.....

I wouldn't drop my rate once your doing a job, that would be like giving money away, with no tax break...I try not to do that...

However, do what you want...sometimes sleeping good at night is worth it's weight in gold...

If you feel they deserve a break, give it to them, just rememmber your in business for a reason...

Dnk..
Posted By: Celtic Re: Charging customer - T&M - 04/09/06 02:54 AM
Quote

You know, there's no reason you couldn't bill full rate, make a donation, get a reciept, and write it off your taxes!

That is the way to go!

You can make the donation anytime...for an amount you decide won't hurt your bottomline in any way shape or form.
It's a win-win situation...they may not even realize it from their EC - accounting dept. at church probably doesn't keep any record of how much was donated by whom and when.
Posted By: hypress Re: Charging customer - T&M - 04/09/06 03:13 PM
Anouther option, Talk to your accountant keep everything as it is and figure how much your discount would cost you then at years end give that amount to the church.That might help you on your taxes.
Posted By: iwire Re: Charging customer - T&M - 04/09/06 03:30 PM
Quote
Bob, you may not own a business, but some of your posts, have some real good advise in them, maybe you should take that leap....

Thank you very much. [Linked Image]

But it is not for me, I would not sleep well.

I do have a lot of respect for those of you that do run your own business.

There is another issue that keeps me an employee and that is jail.

The first person that tried to short me on money would have me in their house, office etc. looking to collect.

I have a history of getting my money one way or the other.

Bob
Posted By: capt al Re: Charging customer - T&M - 04/09/06 09:13 PM
"iwire Electric Company INC"

"Of Course We Can"

Al
Posted By: iwire Re: Charging customer - T&M - 04/09/06 09:19 PM
[Linked Image]
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